I finished listening to the book “Endure” by Alex Hutchinson. It is one of the most important books that I have read. I have had multiple important realizations from it.
Brain sets an expectation. Giving up is almost always a choice.
Brain sets an expectation. You know it or not, feel it or not, your brain sets an expectation at a physiological as well as a psychological level. Try as we may, the brain controls your actions (again, at both the physiological and psychological levels) so that you meet the expectation, but don’t exceed it.
Therefore, these expectations matter. Sometimes these expectations are conscious, in that we can spell them out. Other times, they are at a subconscious or even unconscious level. Are you aware of what you expect of yourself? Expect does not mean hope: what do you really, really expect of yourself?
HBO charged me $15 via Amazon for my subscription that I forgot to cancel after the Game of Thrones was over. Upon writing to Amazon, the representative said:
As per policy we are unable to issue refund for the previous month charge (September) for your HBO subscription. However, I am able to make an exception for you and have issued you a promotional credit of $15.14 in your account.
Walmart manager said he would not accept my returns (worth $107) without a receipt. Although the first guy said he would give me a gift card, the system didn’t let him proceed. The manager came in and told me they wouldn’t take these returns. Why? Because they have recently changed the rule: without a receipt, I can return items worth only up to $25.